Systems Administrator I job vacancy in University of Utah – Jobs in Utah

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Job Details
Company Name : University of Utah
Company Location : Salt Lake City, UT 84112
Job Position : Systems Administrator I
Job Category : Jobs in Utah

Job Description :



Open Date

Requisition Number

Job Title
Systems Administrator

Working Title
Systems Administrator I

Job Grade

Computer Employee

Patient Sensitive Job Code?

Standard Hours per Week

Full Time or Part Time?
Full Time


Work Schedule Summary
as arranged

VP Area
U of U Health – Academics

00209 – Univ Medical Billing – Oper


Salt Lake City, UT

Type of Recruitment
External Posting

Pay Rate Range

Close Date

Open Until Filled

Job Summary
University Medical Billing (UMB) is a dynamic billing office that services the University’s professional departments. All team members are eligible for the University’s comprehensive benefit package that includes medical insurance, reduced tuition, a generous retirement contribution, and more. UMB offers a hybrid work environment and career growth opportunities in the health care information field.
Job Summary
The Systems Administrator I is primarily responsible for computer and system support for a team of 180. The position will partner with the Systems Administrator II or Senior to install new operating systems, software releases and system upgrades; and evaluate and install software patches and resolve related problems. Will collaborate to determine department computing requirements, systems improvements, and implementation.

Currently, this position is a hybrid position with approximately 50% onsite and 50% remote work.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Essential Functions
1. Provide end-usersupport, resolving or directing technical issues and providing technical assistance for all operating systems and applications.
2. Using the ServiceNow system, respond to incident requests for department IT assistance and complete by the agreed upon turnaround time.
3. Setup, configure, and maintain laptop and/or desktop machines per role specifications.
4. Create and maintain user accounts for all applications and systems used in the department.
5. Diagnose issues with hardware and software systems; report findings and collaborate to find


6. Create and maintain user guides and tip-sheets for end-users. Maintain related information log.
7. Assist with monitoring and verifying compliance of network and hardware security.
8. Participate in the planning and execution of product deployment and/or integration.
9. Test, validate and installing operating system and application security/performance.

10. Perform regular audits on hardware, software, licenses, and users.
11. Complete all IT tasks as assigned on task management platform.

12. Audit and evaluate systems for efficiency and improvements. Diagnose issues with hardware and software systems. Report on findings and be involved in creating action towards a solution.
13. Create and maintain information logs and documentation on how to properly use systems and resources.

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Work Environment and Level of Frequency typically required

Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.

Minimum Qualifications

Requires a bachelor’s degree in a related area or equivalency with at least 2 years of experience in the field or in a related area.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

  • Working knowledge of Windows Server
  • Working knowledge of managing groups and users within Active Directory
  • Ability to write scripts using programming language (VB, JS, Python, C#)
  • Working knowledge of PowerShell
  • Professional IT Certification (A+, CCNA, MCSA, Server+, etc.)
  • Basic SQL Knowledge
  • Ability to build strong customer relationships and deliver customer-centric solutions
  • Ability to anticipate and adopt innovations in business – experience building/implementing digital and technology applications.
  • Proven ability to develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Readily acts in the face of challenges; organizes efforts and follows through on efforts effectively

Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action (OEO/AA)
135 Park Building
Salt Lake City, UT 84112
[email protected]

Online reports may be submitted at

To inquire about this posting, email: [email protected] or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior
URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

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