Bank Sales & Service Representative (Universal Banker) $2000 sign on bonus job vacancy in First Citizens Bank – Jobs in Nebraska

• Are you a people person? Be a First Citizens person. Join our branch team and make a difference.
  
  The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.
  
  The successful candidate will demonstrate:
  
  Communication Skills – Interpersonal: Comfortable and confident with proactively engaging in conversation
  
  Customer Service Skills: Demonstrates professionalism and empathy in customer interactions
  
  Adaptability: Has the ability to learn and adapt quickly to new information and technology
  
  Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
  
  Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently
  
  Agility: Able to process information and move quickly through problem resolution

Responsibilities:

• The essential functions of the job include, but are not necessarily limited to, the following:
  
  Engaging customers in conversation to understand their banking needs and preferences
  
  Processing transactions accurately and efficiently
  
  Providing assistance with account servicing needs
  
  Facilitating customer awareness and education of bank services, including digital banking capabilities
  
  Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs

Qualifications:

• High School Diploma or GED and 6 months customer service experience
  
  Preferred Area of Experience: Sales
  
  Skill(s): Financial literacy, Knowledge of retail banking products and services